Content Strategy: Heuristic evaluation of a government website, with some initial suggestions.

clean.ohio.gov

Term paper on one of my favorite topics: Human cognitive and psychological type differences.

Cognitive Differences and Interface Design

Final report of an extensive User Research project for BookMooch.org. Used Task-Based Audience Segmentation, designed and administered user survey, and articulated trends in community needs from survey data. I was the principal redactor of the final report. John Buckman, founder and owner of BookMooch.org blogged his appreciation of our work.

User Research

Sample content inventory of a tea e-commerce site, with recommendations for improvement.

Content Inventory

A comparative analysis of three footwear e-commerce sites.

Comparative Analysis